Privacy Policy - Viu Care

Privacy Policy for Viu Care

1. Introduction

Viu Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.viucare.com and use our services, including home health checkups, telemedicine consultations, and mental wellness programs.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, date of birth, and address.
Health Information: Medical history, test results, consultation records, and other health-related data.
Technical Data: IP address, browser type, operating system, and usage details collected through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

Provide and manage our healthcare services.
Schedule appointments and deliver test results.
Communicate with you regarding your health and our services.
Improve our website and services.
Comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your information with:

Healthcare Professionals: To provide you with medical services.
Service Providers: Third-party vendors who assist us in operating our website and services.
Legal Authorities: When required by law or to protect our rights.

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict processing of your data.
Withdraw consent at any time.

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can set your browser to refuse all or some browser cookies. For more information, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Address: Actis Home Healthcare L.L.C, 1404, Executive Bay, Tower B, Business Bay, Dubai

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